Delivery Policy

Processing Time (Order Preparation)

All orders undergo quality control, packaging, and verification before being handed to our partner couriers.

  • Processing time: 1–2 business days

  • During peak periods or high demand, processing may take 2–4 business days

We prepare every order carefully to ensure hygiene, accuracy, and proper packaging.

Delivery Time After Processing

Once packed, estimated delivery times are:

  • UAE: 3–5 business days

  • Saudi Arabia: 3–6 business days

  • Kuwait: 3–6 business days

  • Qatar: 3–6 business days

  • Bahrain: 3–6 business days

Delivery times may vary depending on courier workload, customs, remote areas, or weather conditions.

Tracking Information

A tracking link will be sent via Email Provided once your order is shipped.
Tracking updates may require 48 hours depending on the courier.

Delivery Delays

Although we work with reliable logistics partners, delays may occur due to factors outside our control, such as:

  • High seasonal volume

  • Incorrect/incomplete address

  • Remote-area delivery

  • Customs inspection

  • Weather or operational issues

If your order exceeds the estimated delivery window, our support team will assist immediately.

Unsuccessful Delivery Attempts

If the courier cannot reach the customer or the address provided is incomplete, delivery may be rescheduled.
Multiple failed attempts may lead to additional delays.

Total Estimated Delivery Time: 5–10 Business Days.